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The conditions below regulate the use of the website www.vibronsexshop.com and the acquisition of the products presented.

The use or acquisition of the products or services admits the acceptance of the conditions mentioned below. These conditions may change without prior notice, and the client should consider reading them before placing any order.


VibrOn Sex Shop is a registered trademark owned by Nádia Lima Borges with the VAT number 270 097 279.


If you want to get in touch, you can use one of the methods below:

Mailing Address: Rua das Flores, nº 10, Palmeira, 4700-703, Braga, Portugal

Email: info@vibronsexshop.com

Phone: (+351) 911 767 458 - Monday to Friday from 10h to 19h

Products / services

VibrOn Sex Shop sells products and services for adults over 18 years, including sex toys and accessories.

Use of the website

By accessing the site www.vibronsexshop.com the customer commits to:

  • Use the Website to navigate through it or place legally valid orders.

  • Not to place any false or fraudulent orders.

  • Provide us with your e-mail address, postal address and/or any other information that may be necessary for the correct formalization of the order in a true and accurate manner. You also consent that we may use this information in accordance with the Privacy Policy.

  •  Not to use any content present on the site for any purpose unrelated to VibrOn Sex Shop.

Prices shown

The prices must be understood in euros and include VAT (value added tax) applicable at the date of invoice, but do not include shipping costs which will be added at the end of the order. Any change in the type of VAT applicable will be reflected in product prices.

VibrOn Sex Shop reserves the right to change prices and specifications at any time, and disclaims any errors in prices or specifications for any errors published on the website. In the processing of your order any price errors that may be displayed on the site due to technical anomalies, will be promptly corrected. In this situation, the customer will be contacted by VibrOn Sex Shop. If the price of the product displayed on the site is actually lower, the difference will be returned. If the price is higher, the customer will be contacted and reserves the right to accept or cancel the order.

Purchasing process

Purchases should only be made by adults 18 years of age or older.

• Choose a product, the color, and the size (if applicable);

• View the total price on the slip shown;

• Click on buy to add the item to the shopping cart;

• To finalize the order access the shopping cart, check that everything is as desired and click on checkout;

• Login to your account, if you are not a client you can create a new account and enjoy all the advantages of being a client VibrOn Sex Shop. You can also finalize the purchase as a guest, without having to create an account;

• Confirm the shipping address, if it is not correct you can change it. Please pay special attention when filling in the address. A successful delivery depends on a correct address;

• Check the shipping method;

• Check all the shipping information again and if it is correct, click continue;

• Choose the payment method from those available;

• If you want a tax number on the invoice, enter it in the TIN field.

• If you have a discount code, enter it in the "Discount Code" field;

• If you want to add a note to the order you can do so in the field below;

• Check all the information about the order as well as the total amount. Again pay special attention to the shipping address details. If everything is correct, click on place your order.

Out of stock / production unavailability

VibrOn Sex Shop usually ensures the availability of all items, services and products. However in cases where there is a stock failure or impossibility of production the customer will be notified quickly and will be proposed replacement, cancellation (refund of the amount paid) or postponement of the order.

In case of a consumer dispute, the consumer may resort to the following entities for alternative resolution of consumer disputes:

• CNIACC - National Center for Information and Arbitration of Consumer Conflicts - Tel: 213 847 484; E-mail: cniacc@unl.pt

• CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center - Tel: 289 823 135; E-mail: cimaal@mail.telepac.pt

• Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra - Tel: 239 821 690/289; E-mail: geral@centrodearbitragemdecoimbra.com

• Lisbon Consumer Conflict Arbitration Center - Tel: 218 807 000 / 225 029 791; E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt

• Oporto Consumer Information and Arbitration Center - Tel: 253 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt

• Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal de Arbitragem - Tel.: 253 422 410; E-mail: triave@gmail.com

• Information Center. Mediation and Consumer Arbitration (Consumer Arbitration Court) - Tel: 253 617 604; E-mail: geral@ciab.pt

• Consumer Conflict Arbitration Centre of the Autonomous Region of Madeira - Address: Rua Direita, 27 - 1st floor, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt

For more information consult the Consumer Portal at www.consumidor.pt.